Property Customer Care

At Tectorio, we prioritise exceptional customer care. As a trusted partner to land developers, we understand the importance of delivering outstanding service that enhances their reputation. We also value the satisfaction and peace of mind of new home buyers and owners. Our unwavering commitment to customer care drives us to exceed expectations throughout the entire process. Our aim is to to be able to elevate

A map showing Tectorio Property Customer care covering Devon and Cornwall.

Welcome to Tectorio Building and Maintenance

We recognise the importance of clear communication, responsiveness, and reliability. Following many years in customer service we know and appreciate that communication to our clients is an essential part of the process and we endeavour to achieve this to a high standard.  We prioritise regular and transparent communication to keep our clients informed about the progress of their projects and/or any issues that may arise.. Our dedicated project managers and office staff are available to address any concerns promptly, provide updates, and offer proactive solutions. Your call will not go unheard. We understand that time is of the essence in the building industry, and we strive to meet project timelines without compromising quality.

We also understand that our clients customers—the new home buyers—deserve exceptional care and attention. We recognise that a new home is a significant investment and generally a persons biggest purchase in life and we go above and beyond to ensure their satisfaction. Our team is committed to delivering work of the highest quality, paying meticulous attention to detail in every aspect of the project. With new house builds, we prioritise the comfort, safety, and functionality of the houses we work on so that our clients/customers can then call their home. We understand that that whilst working in a property the customer still needs to live in it so we ensure that site is left spotless after every days work.

We value the trust that our clients and their customers place in us, and we strive to cultivate long-term relationships based on integrity and transparency and most importantly, quality workmanship. We listen to our clients needs, understand their goals, and tailor our services to meet their specific requirements. We are committed to delivering results that not only meet but exceed expectations, leaving our clients and their customers delighted with the outcome.

In addition to our exceptional workmanship, we pride ourselves on our aftercare services. We offer ongoing support, answering any questions or concerns that may arise even after the project is completed.

Our commitment to customer care extends beyond the final handover, as we aim to build lasting relationships and become a trusted partner for all future maintenance or renovation needs.

Customer care is a fundamental value that drives our actions. We understand that our success is directly tied to the satisfaction of our clients and their customers. Trust us to provide exceptional customer care throughout the entire project journey, ensuring that your experience with us is nothing short of outstanding.

Choose Tectorio Building and Maintenance for unrivaled customer care that goes above and beyond. Contact us today to discuss your project and experience our commitment to customer care firsthand.

Customer Care is what Tectorio do!

We have been working closely for a number of years with great success and with this in mind, you would continue to enjoy the complete trust of my team."

Stephen Rickard
Customer Care Director, Vistry South West